We are committed in providing you with excellent customer service through our team being available when you need it, which you would expect from a high performing quality Flag.
Our core values are:
Customer Service
Means just that, we make your journey a smooth one. Our Customer Account Managers and Client Technical Managers are available around the clock to make doing business easy. Their focus is to build a valuable long term relationship with you that we can better meet your needs and expectations.
We are a Flag of Quality
That is non-negotiable as are the standards that go with it. But while what we do and expect doesn't change, the way we do it does. We are taking the leap into the 21st century. We are putting many of our processes, registration, certification and verification, online.
Flexibility Matters
One size really doesn't fit all. Instead we have options to suit you whatever you require as an owner or operator. Different fee packages, competitive pricing, pay as you go, and no annual tonnage fees. We offer choice through our Enhanced Authorisation Scheme, where the decision to use an MCA Surveyor or one of our Recognised Organisations is yours.
Reputation is Key
We are one of the best performing flags on the major Port State Control regimes. We are proud of that and continue to maintain that standard. We have Qualship 21 status and are highly ranked on the Paris and Tokyo MOU white lists.