Who are we?
The UK Ship Register (UKSR) is part of the UK Maritime Services Team at the Maritime and Coastguard Agency. The directorate provides world class flag services, maintaining the highest standards and reputation, which customers appreciate and value.
The UKSR team are not afraid to make difficult calls to reduce risks of delays and to take a flexible approach to new situations; to ensure that your vessel operates smoothly and safely, giving you a competitive advantage.
Meet our UK Ship Register team below and UK Maritime Services Assistant Directors here.
Katy Ware, Director of UK Maritime Services
Katy was appointed as the Director of UK Maritime Services (formerly Maritime Safety and Standards) in April 2016.
Katy studied Marine Technology at the University of Newcastle upon Tyne where she graduated with Honour’s degree in Marine Technology. Katy qualified as a Chartered Engineer with the Royal Institute of Naval Architects.
Upon graduation from University Katy joined LRS as a trainee ship surveyor.
In 1999, Katy joined the Maritime & Coastguard Agency (MCA) Southampton Marine office as a flag State surveyor, Port State Control Officer, ISM lead auditor, ISPS Code officer and ILO Auditor.
Katy took a two year secondment with the Department for Transport, where she worked on maritime environmental issues.
In 2009, Katy was promoted to Principal for Marine Technology for the Maritime & Coastguard Agency. Katy was the lead policy official for all matters relating to life-saving appliances and fire-safety.
From 2011 Katy was appointed the Permanent Representative of the UK the International Maritime Organization. Her role was to facilitate, coordinate and negotiate all maritime matters between other Governmental Departments, the European Union and the International Maritime Organization. Katy currently retains this status.
Life quote: “The difficulty lies not so much in developing new ideas as in escaping from old ones.” – John Maynard Keynes.
Dan Vivian, Commercial Director
Dan has a wealth of commercial experience centered on innovation, growth and sustainability. Dan’s focus at UKSR in the upcoming months will be squarely on vessels, seafarers and organisations that sail under the UK flag. His aim is to fulfil the mission of the Maritime and Coastguard Agency of safer lives, safer ships, cleaner seas.
It’s about positive collaboration across industry, regulators and innovators to keep the seas open for trade and growth, decoupled from damaging emissions and practices.
Life quote: “Start with the why (not the what or how)” - Simon Sinek.
Jackie Barnetson, Head of Operations
Jackie is passionate about ensuring that the UK Ship Register's current and future customers receive the best possible service from the UK Flag, regardless of how or when they contact us.
First class service delivery is key for Jackie and is working with colleagues from across the Maritime and Coastguard Agency to ensure that the organisation creates a service which is easy to deal with and supports the organisation's mission to be the ethical flag of choice.
Life quote: "People rarely succeed unless they have fun in what they are doing.” - Dale Carnegie
Julie Carlton, Head of Seafarer Safety and Health, UK Seafarer Services
As Head of the Seafarer Safety and Health Branch since 2009, Julie has oversight of the seafarer medical examination system and human element policy. She has policy responsibility for seafarer health and safety regulations and guidance (including the Code of Safe Working Practices for Merchant Seafarers) and living and working conditions. In recent years, this has involved implementation of the Maritime Labour Convention, 2006 (MLC) and the ILO Work in Fishing Convention, 2007 (ILO 188), which the UK ratified in 2013 and 2019 respectively. Julie is the current chair of the ILO’s Special Tripartite Committee on the MLC.
Life quote: “Never assume.”- “First Line Manager in the Civil Service
Email Julie directly.
Ajit Jacob, Chief Examiner, UK Seafarer Services, and Head of Seafarer Technical Policy.
Ajit Jacob is the Chief Examiner for MCA since October 2018.
He joined the Maritime and Coastguard Agency in 2013, after spending 17 years in the Merchant Navy. During his career at sea, he served as officer on Aframax Tankers and VLCC’s and as Chief Officer and Master on Ro-Pax Ferries.
He joined MCA as an Examiner of Mates and Masters with the Seafarer Training Branch. Thereafter, he joined the Marine Office and has been carrying out Surveys, Audits, and Port State Control Inspections on a broad range of vessels as a qualified surveyor. Ajit’s previous role was as Client Technical Manager for UK Ship Register.
Ajit has a Master’s in international Commercial Law, is an Associate Fellow of the Nautical Institute and Member of the Institute of Chartered Shipbrokers.
Life quote: “A mind that is stretched by a new experience can never go back to its old dimensions” - Oliver W Holmes Jr
Suzanne Landolfi, Key Account Manager
Almost ten years ago, Suzanne joined the MCA as team leader of the Certificate of Equivalent Competency (CEC) team, and then spent five years in Inspection Branch, dealing with Port State Control and giving policy advice and technical support before joining the UKSR and becoming a CAM.
“Using my experience, I aim to do the best for our customers and the UK flag”, says Suzanne. “I understand and can help our customers to overcome any hurdles and in doing so make sure that our customers receive the very best levels of customer service.”
Life quote: "If you’re always trying to be normal you will never know how amazing you can be." – Maya Angelou
Faith Thomas, Key Account Manager
Faith is a highly motivated, strategically driven account management professional with over twenty years experience working with core sectors within local and national government, as well as the healthcare industry. Faith’s ability to work with divergent groups has stood her in good stead when it comes to developing effective networks and driving those key relationships. She has an excellent track record of working with both internal and external key stakeholders to deliver first class service to customers and partners, and has always enjoyed holding a trusted advisor role with many of her previous clients. Faith will be helping to manage key customer service activities, supporting delivery of key outcomes, and upholding the excellent standard that the UKSR is world-renown for.
Life quote:“If You Always Do What You've Always Done, You'll Always Get What You've Always Got.” - Henry Ford
Andriani Vodena, Sales Executive, Piraeus UKSR office
Andriani is a sales executive with an extensive background in shipping and has been appointed to oversee UKSR’s flag services on the ground in Piraeus.
She is taking an active lead on meeting with new and existing customers, giving the Greek and Cypriot market dedicated support and information on the advantages of the UK Flag.
Life quote: “Good actions give strength to ourselves and inspire good actions in others.” —Plato
Adam Jackson, Large Yacht Services Technical Head
Adam gained a degree in Naval Architecture from Strathclyde University in 1998. A strong family connection with the sea and shipping then led him on the unusual path of starting a late cadetship with P&O Cruises at the age of 21. Adam gained his limited Chief Engineers Certificate of Competency from the MCA and sailed on numerous ship types as an Engineering Officer reaching the rank of 2nd Engineer before moving ashore in 2005.
Adam relocated to the USA with his future wife where he took up work for a large luxury yacht builders based on the West Coast. As a Naval Architect and Systems Engineer, he helped to drive innovation in areas such as Fire Protection of GRP construction at the yard.
In 2009 when Adam and his wife started a family, they relocated back to the UK and Adam went back to sea on-board P&O Ferries sailing out of Hull on the same ships that he had spent many days aboard as a child when his uncle had sailed as Master.
In 2012, Adam decided to come ashore permanently and became an MCA Surveyor at the Hull Marine Office. After 5 years of Port State Control inspections, Passenger Ship surveys and a whole range of other surveys, inspections and audits, Adam was promoted to his current role as Head of Large Yacht Services for the MCA. He now heads the team of specialist yacht surveyors and support staff that look after all MCA’s interests in the Large Yacht sector.
Adam is married to Hiatt and has two children, Sam and Annabel. He is a keen climber, squash player and cyclist and is Scout Leader at his local Scout Troop – the same one he went to as a child.
Life quote: “It doesn’t have to be fun to be fun.” – Barry Blanchard
Meet the rest of the team
The Registry of Shipping and Seamen (RSS)
The RSS team are based in Cardiff but are intricate to the daily operations of UKSR and our customers.
The team handle queries ranging from vessel transcripts (this relates to who owns a boat and the vessel name), official logbooks, births and deaths, medals, to boat registration.
The team have recently launched an improved online registration system. Once an account has been created, any one of these queries can be processed quickly empowering customers to get on with their daily business activities.
Contact SRR directly.
Senior management at UKSR are diligent with each customer and work endlessly to really understand individual customers’ needs and wants.
The business unit help support those in senior management to develop and maintain strategic long-term trusting relationships with a wealth of customers; to achieve long term objectives that have been set out in those relationships.
The team have considerable knowledge and experience within the Maritime sector, that they can anticipate changes, improvements whilst harmonising company procedures to ensure that the customer is centric to all activities and remain so.
Even at this level, there is a strong focus in building customer relationships whilst exploring, monitoring, and analysing market trends to ensure that not only the UKSR remains competitive but that the customer is at the heart of everything.
UKSR aims at communicating effectively to all customers, from all relevant sectors, through a wide scope of media and engagement methods.
The department is responsible for event management, handling media queries, oversees the ongoing development of UKSR’s website and complimenting digital platforms, social media engagement and reporting, to ensure that the right message is delivered to right people on time.
The marketing team work closely with the Commercial Director, KAMs and the Business Development Manager to develop a coordinated marketing strategy and annual work plans, designed to ensure that customer needs are met.
The Seafarers department focuses on the human side of shipping. They are here to assist with enquiries ranging from seamans cards, certification and discharge books, ENG1 medical certificates and medical failures, as well as SMART funding.
There is also a particular focus within the team on living and working standards of Seafarers, established by the Maritime Labour Convention 2006 (MLC). These minimum requirements ensure that all UK seafarers welfare and environment is one of sustainability and safety.
Want to find out more, get in touch with one of the team.