ukshipregister.co.uk is provided by the Maritime and Coastguard Agency (MCA), an executive agency of the Department for Transport.
The MCA is the data controller for pages on ukshipregister.co.uk.
If you follow a link to a service provided by another government department or agency, that organisation will:
- Be the data controller
- Be responsible for processing any data you share with them
- Publish and manage their own privacy notice with details of how to contact them
The MCA manages personal data for seafarers, ship owners, partner organisations and members of the public who have registered for other services on GOV.UK. For further information, please see the MCA’s Personal information charter.
What data we collect
The personal data we collect from you includes:
- Details of which version of web browser you use
- Information on how you use the site, using cookies and page tagging techniques
- Personal identifiers and contact details (for example, name, organisation and email address when submitting a form). This information is provided to us by you directly. We use this information to send you our monthly email newsletter, ad-hoc email updates, briefings and event invitations. Our content may include updates from the wider Maritime and Coastguard Agency (MCA) and UK Shipping Concierge Service.
Where you provide your consent, we use Google Analytics cookies to collect information about how you use this website.
Google Analytics processes information about:
- The pages you visit on ukshipregister.co.uk
- How long you spend on each ukshipregister.co.uk page
- How you got to the site
- What you click on while you’re visiting the site
We make sure you cannot be directly identified by Google Analytics data. We do this by using Google Analytics 4 which does not log or store individual IP addresses.
We will not combine analytics information with other data sets in a way that would directly identify who you are.
Find out more about how we use Google Analytics and other cookies on ukshipregister.co.uk
Why we need your data
We collect your personal data in order to:
- Gather feedback to improve our website, for example our navigation and content
- Respond to any questions you send us, if you’ve asked us to
- Send you our email newsletter, if you have consented to receiving it
- Monitor use of the site to identify security threats
- Monitor the performance of the site to identify inefficiencies and errors
We use the information we collect through Google Analytics to see how you use ukshipregister.co.uk and to see how well the site performs on your device.
We do this to help:
- Make sure ukshipregister.co.uk is meeting the needs of its users
- Make improvements
- Make performance improvements, for example improving page load time and data usage
Our legal basis for processing your data
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of ukshipregister.co.uk.
The legal basis for processing data collected with Google Analytics, our contact form and newsletter sign up on ukshipregister.co.uk is your consent.
The legal basis for processing all other personal data is that it’s necessary:
- To perform a task in the public interest
- In the exercise of our functions as a government agency
What we do with your data
The data we collect may be shared with other government departments, agencies and public bodies. It may also be shared with our technology suppliers, for example our hosting provider.
We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.
The data we collect with Google Analytics cookies is transferred and stored with Google where we analyse it with Google Analytics software (Google Analytics 4). We do not allow Google to use or share this data for their own purposes.
The data we collect with our contact form is a first name, last name and email address.
The data we collect during newsletter sign-up is a first name, last name and email address.
We will not:
- Sell or rent your data to third parties
- Share your data with third parties for marketing purposes
- You can unsubscribe from our newsletter at any time by using the unsubscribe link at the bottom of the email or by emailing ukshipregister@mcga.gov.uk - when you unsubscribe, you will be marked as “Do not email” in our Customer Relationship Management (CRM) system to prevent you from receiving any further communication
How long we keep your data
We will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as the law requires us to.
We will:
- Keep your email data until you unsubscribe
- Keep your feedback data for 2 years
- Delete access log data which contain your IP address after 120 days
Where your data is processed and stored
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
All personal data is stored in the European Economic Area (EEA). Data collected by Google Analytics and SpeedCurve RUM may be transferred outside the EEA for processing.
When signing up to the UK Ship Register newsletter, your information is stored securely in our Customer Relationship Management (CRM) system, Microsoft Dynamics.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Your rights
You have the right to request:
- Information about how your personal data is processed
- A copy of that personal data
- That anything inaccurate in your personal data is corrected immediately
You can also:
- Raise an objection about how your personal data is processed
- Request that your personal data is erased if there is no longer a justification for it
- Ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact with our data protection team.
Links to other websites
ukshipregister.co.uk contains links to other websites.
This privacy notice only applies to ukshipregister.co.uk, and does not cover other government services and transactions that we link to. These services, such as the online vessel registration system, have their own terms and conditions and privacy policies.
Following a link to another website
If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.
Following a link to ukshipregister.co.uk from another website
If you come to ukshipregister.co.uk from another website, we may receive personal information from the other website. You should read the privacy policy of the website you came from to find out more about this.
Contact us or make a complaint
Contact the data protection team if you:
- Have a question about anything in this privacy notice
- Think that your personal data has been misused or mishandled
Email: dataprotection@mcga.gov.uk
Data Protection Manager
Maritime and Coastguard Agency
Bay 3/10, Spring Place
105 Commercial Road
Southampton
SO15 1EG
You can also make a complaint to the Information Commissioner, who is an independent regulator.
Information Commissioner
Email: icocasework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm
Find out about call charges.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Changes to this policy
We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.
If these changes affect how your personal data is processed, the MCA will take reasonable steps to let you know.
Last updated 18 October 2023.